I brought my car in after being told by another shop that I had a significant leak in an axle seal, and it needed to be repaired asap. I wanted a 2nd opinion. Not only did Richard take my car in without an appointment, he also asked me to look at it with him. They found a slight seepage, not the big leak I'd expected. They cleaned off the grease and told me to come back in a week to re-check it. The quote for the repair, if needed, came in over $40 less than the other place. I'm very satisfied with the service I received and would not hesitate to refer others to Honest-1.