Wow, this is the most modern welcome, comforting auto shop I’ve ever been to. As opposed to the stereotypical small car themed waiting room with tires on display everywhere, their lobby has a modern interior with comfy chairs, WiFi, coffee, a kids play pin & TV. (There is even windows to the garage to give you that peace of mind they are doing honest work) I came in to have a car looked at for a pre-purchase car inspection (which often can vary in what’s covered depending on the mechanic or shop) but they gave the most professional report, they texted me a link to a digital copy which included pictures of each issue, sorted the issues and potential issues by severity to make it easy to understand. They also printed out a sheet which also came with a Carfax report which they reviewed over too. Spent 10-15 mins answering my questions and explained the aspects of the car where it was easy to understand. **Although the 45min-1 hour time estimate became 1 hour, 22 mins... (not including the debrief) Despite that they still deserve 5 stars. Im not local to the VA area but gosh I wish they had a location local to me. If I ever move back down their they will be my first choice for my auto-needs.